A significant minority of injured workers experience challenges returning to work after a work-related injury. While factors that hinder return-to-work (RTW) are well documented, the consequences of failing to successfully RTW remain poorly understood. The purpose of this study was to explore the experiences of injured workers who do not successfully RTW following a work-related injury. Using a qualitative research approach, 11 injured workers and four service providers were interviewed. A constant comparative approach was used to identify key themes across worker and service provider experiences. The findings capture the challenging RTW experiences of injured workers and describe wide ranging negative impacts on their lives. This webinar will highlight the prevalent and persistent nature of the ongoing financial, health, and social needs of injured workers that are often downloaded to other social support systems when workers’ compensation is no longer available. Beyond coordination between systems, there is a need to examine how the needs of this sub-group are being met, identify opportunities for innovation, and explore a better way forward.
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